Spanish literature Essay Example for Free

Spanish literature Essay From Latin litterae (plural); letter is the art of written work. The word literature literally means: things made from letters. The body of written works of a language, period, or culture. Imaginative or creative writing, especially of recognized artistic value: Literature must be an analysis of experience and a synthesis of the findings into a unity (Rebecca West). The art or occupation of a literary writer. The body of written work produced by scholars or researchers in a given field. Printed material  Written material such as poetry, novels, essays, etc. , esp works of imagination characterized by excellence of style and expression and by themes of general or enduring interest. The body of written work of a particular culture or people Written or printed matter of a particular type or on a particular subject Printed material giving a particular type of information. The art or profession of a writer Obsolete learning Writing in prose or verse regarded as having permanent worth through its intrinsic excellence. The entire body of writings of a specific language, period, people, etc. The writings dealing with a particular subject. The profession of a writer or author. Literary work or production. Any kind of printed material, as circulars, leaflets, or handbills. Archaic. literary culture; appreciation of letters and books. Creative writing of recognized artistic value  writings in which expression and form, in connection with ideas of permanent and universal interest,are characteristic or essential features, as poetry, novels, history, biography, and essays. Written works (such as poems, plays, and novels) that are considered to be very good and to have lasting importance.

Affirmative Action :: Affirmative Action Essays

For the past several years the argument over affirmative action has been a highly debated topic. The issue at hand is whether or not affirmative action is reverse discrimination or not. Affirmative action by definition "means taking positive steps to end discrimination, to prevent its recurrence, and to create new opportunities that were previously denied to qualified women and people of color," (Work & Family). The reason that affirmative action is so controversial is because Americans can't decide what they want. "Poll after poll concludes that Americans firmly support "‘affirmative action'" to create opportunities for women and people of color, while they vigorously oppose "quotas'" and "‘preferences'" for unqualified candidates," (Work & Family). Which is odd considering that the same "affirmative action" that people support does in fact, in some cases, put unqualified personnel in undeserving positi ons. For those people who believe affirmative action works they generally are only focusing on the diversity affirmative action has brought to jobs. Their arguments consist of wanting to see more ethnic and gender diversity in jobs that are usually being worked by white males. To many of these people quality is sometimes put aside for quantity and diversity. The strongest argument that the people who are in support of affirmative action is that having more gender and ethnical diversity brings more to the work place. This argument is very good and very accurate. Having different people in different jobs helps a company to work and receive input from all sorts of different perspectives. Which leads to a better understanding of what a wider cross-section of the target market wants. On the other hand the people who support affirmative action also give some not so strong arguments. The one that stands out the most is that companies don't try and fill quotas in their gender and ethnical h iring. Instead it is done entirely on skill alone. This is their weakest and most disputed argument. Especially when in many cases if two potential employees are close in skill the job will more than likely go to the potential employee who is a minority. As in the case of Paul Johnson versus Diane Joyce. Both had comparable skills, but even though Paul Johnson's oral interview was scored higher than Diane Joyce it was her that was selected for the job. "The Court upheld the county's use of Ms. Joyce's gender as a positive factor in choosing between these similarly-qualified candidates," (Work & Family). Affirmative Action :: Affirmative Action Essays For the past several years the argument over affirmative action has been a highly debated topic. The issue at hand is whether or not affirmative action is reverse discrimination or not. Affirmative action by definition "means taking positive steps to end discrimination, to prevent its recurrence, and to create new opportunities that were previously denied to qualified women and people of color," (Work & Family). The reason that affirmative action is so controversial is because Americans can't decide what they want. "Poll after poll concludes that Americans firmly support "‘affirmative action'" to create opportunities for women and people of color, while they vigorously oppose "quotas'" and "‘preferences'" for unqualified candidates," (Work & Family). Which is odd considering that the same "affirmative action" that people support does in fact, in some cases, put unqualified personnel in undeserving positi ons. For those people who believe affirmative action works they generally are only focusing on the diversity affirmative action has brought to jobs. Their arguments consist of wanting to see more ethnic and gender diversity in jobs that are usually being worked by white males. To many of these people quality is sometimes put aside for quantity and diversity. The strongest argument that the people who are in support of affirmative action is that having more gender and ethnical diversity brings more to the work place. This argument is very good and very accurate. Having different people in different jobs helps a company to work and receive input from all sorts of different perspectives. Which leads to a better understanding of what a wider cross-section of the target market wants. On the other hand the people who support affirmative action also give some not so strong arguments. The one that stands out the most is that companies don't try and fill quotas in their gender and ethnical h iring. Instead it is done entirely on skill alone. This is their weakest and most disputed argument. Especially when in many cases if two potential employees are close in skill the job will more than likely go to the potential employee who is a minority. As in the case of Paul Johnson versus Diane Joyce. Both had comparable skills, but even though Paul Johnson's oral interview was scored higher than Diane Joyce it was her that was selected for the job. "The Court upheld the county's use of Ms. Joyce's gender as a positive factor in choosing between these similarly-qualified candidates," (Work & Family).

Is free trade ever fair trade? Essay

Every one of us has probably seen reports or heard something about demonstrations against globalization when international organizations like the WTO meet. One example was the G8 meeting in July 2001. So we have to ask us the question why there are some people who protest against globalization and also against the free trade the WTO stands for. The main complain and concern of these groups is unfairness. They say free trade is unfair, the low wages are unfair, the poor working conditions of foreign workers, the environmental standards in less developed countries, the high profits of multinational corporations, the inequality in incomes around the world, everything is unfair. If these reproofs are true it would mean that also free trade and globalization is unfair. However the people of international institutions and multinational corporations who are in favour of free trade and globalisation also use the term fairness in their arguments. If a multinational company pays low wages in less developed countries, they can claim that the wages are still fair set because they are above the legal minimum wage standards and that the workers would not get a better opportunity in a company of their country or their government. The WTO and other international organisations consider free trade even as a help because it will promote economic growth, which in turn will raise the living standards throughout the whole world and reduce also the income inequality in the future. They suggest that globalisation can promote better outcomes for many people what makes the free trade fair. Both sides, either supporting or depreciating free trade predicate that what they think and support is fair. Of course everyone is in favour of fair  trade, nobody could ever proclaim the opposite. But how can supporters of two opposed policies both be in favour of fairness. The truth has to be somewhere in the middle. In my opinion there are certainly some or even many aspects of free trade which are unfair. Those who support the free trade are certainly the international corporations and the rich. Due to free trade the wealthy companies can force some small companies down. If they sell their products at a price that is less than it ´s cost of production and this way undercuts the competition for a sufficient length of time, the competition will be forced out of the business, because everybody would demand the product with the same quality but lower price. When there is no competition anymore they can raise their prices again and be able to recoup their losses. That’s of course unfair for the smaller companies, which are not able to use this strategy and go to bankrupt because of it. So developing countries have to allow big business access to their markets. Another point which is true and doesn ´t support the free trade policy is that in cases of deciding whether to protect the environment or to encourage trade, the WTO tends to decide in favour of trade. There have been many examples for that issue. Yet the WTO allows trade to continue however there is no proof if a product is safe until it is proved unsafe. That issue should be handled the converse way, because environment and health is definitely more important than economic profit. So in this case the free trade policy of the WTO is unfair and not correct towards the environment and the population. A dramatic aspect showing the unfairness of free trade is the unequal income and wealth. The rich are getting richer and the poor are getting poorer, at least relatively poorer. Fairness in trade and globalization would mean that the rich would need to redistribute some of their wealth and income to the poor, or that the poor would need a higher percentage of the income of their nation. But free trade doesn ´t only has unfair and negative aspects. For example one point that is considered as unfair of many opponents of free trade is that workers around the world are not treated equal and do not gain wages in developing countries. But why should a man in Africa who has the same profession as a man in the US gain the same amount of many? His living cost are not as high as the living costs you have to pay in the USA. So in relation he actually gains about the same wage and is not treated unfair. Also the increasing number of developing countries is a proof for the efficiency of free trade and there are many countries which has already benefited of the WTO. To come to a conclusion I think that free trade can ´t be always fair to every country, every economy or every individual and certainly there should be some attempts made of the WTO to become more fairly in some aspects. But it ´s important to have in mind how difficult the job of the WTO is. They have to show consideration for developed countries and for developing countries, which of course have different interests. Although the developing countries and economies have some disadvantages and not the same influence, power and treatment like the developed ones, they would be worse off without the WTO and if not now, in the future they will profit of free trade. The aim is to develop a good working free trade economy on the whole world without such inequality between some countries, but to achieve this every country has to make some sacrifices.

The French Verb Conjugation of Causer (to Cause)

It seems obvious that the French verb  causer  would mean to cause. Yet, it has a double meaning and can also be used for to chat. This lesson in conjugating  causer  to express caused or causing should be a pretty easy one, especially if youre familiar with similar words. Conjugating  the French Verb  Causer Causer  is a  regular -ER verb  and that means it follows one of the  most common verb conjugation patterns. Once you learn the correct endings for  causer, you can apply those to words like  cacher  (to hide) and  blesser  (to hurt), as well as many others. To learn these simple conjugations, study the chart and pair the subject pronoun with the appropriate tense. For example, I cause in the present tense is je cause and we will cause in the future tense is nous causerons. Its really that easy, but you have to remember the endings. Subject Present Future Imperfect je cause causerai causais tu causes causeras causais il cause causera causait nous causons causerons causions vous causez causerez causiez ils causent causeront causaient Tip:  The  je  present tense is used in the French expression à  Ã‚  cause de. This is a common way to say because of or due to. The Present Participle of  Causer Used as a verb, adjective, gerund, or even a noun, the  present participle  of causer  is causant. Notice how this ending is a simple change from -er  to -ant. This change happens in almost every present participle youll come across. The Passà © Composà © and Past Participle For the past tense, you can also use the common French form known as  passà © composà ©. To do this, conjugate the  auxiliary verb  avoir  to match the subject, then add the  past participle  causà ©. As an example, I caused becomes jai causà © and we caused is  nous avons causà ©. More  Causer  Conjugations to Know As you expand your use of the French language, you may also have a  use for some of these conjugations. Its likely that youll only find the  passà © simple and imperfect subjunctive in formal writing. The other two are a bit more common. For instance, you will use  the  conditional verb mood when the action will only happen if something else happens; when its dependent on conditions. Likewise, the  subjunctive verb mood implies a degree of subjectivity or uncertainty to the action of causing. With  causer, these may be particularly useful because causes are not always accurate or easy to define. Subject Subjunctive Conditional Pass Simple Imperfect Subjunctive je cause causerais causai causasse tu causes causerais causas causasses il cause causerait causa caust nous causions causerions causmes causassions vous causiez causeriez caustes causassiez ils causent causeraient causrent causassent Should you wish to express  causer  as an exclamation, use the imperative verb form. When doing so, skip the subject pronoun and use the verb alone:  causons rather than nous causons. Imperative (tu) cause (nous) causons (vous) causez

Rhetorical Analysis of Ronald Reagan Essay examples

Rhetorical Analysis of Ronald Reagan’s â€Å"Tear Down this Wall† Ra’Shell Ford Due 7/24/2011 Rhetorical Analysis of Ronald Reagan’s â€Å"Tear Down this Wall† On August 15, 1961, Communists began building a wall to keep Germans from escaping Communist-controlled East Berlin to West Democratic Berlin. There were guards, electric barbed wired fences, and of course the twelve foot concrete wall that prevented Germans from escaping. After the wall was built many Germans still tried to flee the west but not all were successful. The East Berlin Germans were now under total dictatorship of the Soviets. Many United States Presidents traveled to Berlin to share their views on democracy with the Communists, but the Communist weren’t persuaded. In 1987,†¦show more content†¦He also believed that the Eastern and Western parts should be close together, so that all the people of Berlin could enjoy the same benefits of life. Having everyone united would bring in more power to the city. Reagan stated, â€Å"Where four decades ago there was rubble, today in West Berlin there is the greatest industrial output of any city in Germany--busy of fice blocks, fine homes and apartments, proud avenues, and the spreading lawns of parkland (Reagan, 1987).† He went on to say â€Å"Where there was want, today theres abundance--food, clothing, automobiles--the wonderful goods of the Kudamm. From devastation, from utter ruin, you Berliners have, in freedom, rebuilt a city that once again ranks as one of the greatest on earth.† Reagan used logic to give the east views of a more prosperous future that stood on the other side of that wall. Ronald Reagan was a very smart man. He used his words and tone to grab the attention of all those who stood before him. He used his intelligence to go to Berlin and make sure that his message was received. He was determined for change and was sure that he was the man to make that possible. Although he didn’t plan on taking over and controlling West Berlin, he presented information to the people in a way that they would want the best for themselves. Ronald Reagan’s speech proved to be very successful. He went to Berlin with a purpose to persuade and used emotion, logic, and intelligence. I’mShow MoreRelatedRhetorical Analysis Of Ronald Reagan s Farewell Address Essay1767 Words   |  8 PagesFarewells and Fair-Warnings A Rhetorical Analysis of Ronald Reagan’s Farewell Address Introduction to Analysis On January 11, 1989, President Ronald Reagan sat at his desk in the Oval Office to address his nation for the final time. This rhetorical moment was not the first of its kind. Rather, the Farewell Address is a Presidential tradition, started by George Washington, that every president takes part in before leaving office. As a sort of â€Å"goodbye† to the nation, the President discusses the accomplishmentsRead MoreRhetorical Analysis Of Ronald Reagan s Boys Of Pointe Du Hoc Speech By Peggy Noonan1421 Words   |  6 PagesRonald Reagan’s Fortieth Anniversary of D-Day Speech became known as the â€Å"Boys of Pointe Du Hoc Speech† written by Peggy Noonan. The speech was delivered on June 6, 1984 in Normandy, France: the site where the Allied forces invaded the cliffs just forty years before Reagan had delivered this memorable speech (Stepman). The forum itself was an important aspect of the speech. The delivery of the speech there, on the windy shore cliffs of nor thern France, enhanced the visualization as well as the nostalgiaRead MoreThe Evil Empire1318 Words   |  6 Pagesï » ¿Courtney Professor English 1302 20 September 2013 An Analysis of Ronald Reagan’s â€Å"The Evil Empire.† Ronald Reagan gave a speech in Orlando, Florida on March 8, 1983 called, â€Å"The Evil Empire.† This speech was intended for the ears of all Americans and is one of the best known presidential speeches ever given. In his speech, Reagan uses multiple rhetorical strategies such as; metaphors, allusions, rhetorical questions, tone, pathos, and uses references from the bible. He talks about all theRead MoreRhetorical Analysis: the Challenger Address 720 Words   |  3 PagesRhetorical Analysis: â€Å"The Challenger Address† The rhetorical situation refers to â€Å"a situation in which people’s understanding can be changed through messages.† (Zarefsky, 12). 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Climate Change Is A Hot Topic On Today s World - 1501 Words

It’s no secret that climate change is a hot topic in today’s world. Some believe that it is real, and some don’t, but none the less it is at the center of all debates. Our everyday life and amenities are at the mercy of the climate. Although most people agree that the earth is warming up, they don’t agree on how, why, or the way it will change the future. It is argued that global warming also known as climate change, is due to emissions of carbon from human activity into the atmosphere, causing the greenhouse gas levels to rise, which in return makes the earth s temperature rise. A prediction made by the Environmental models show that by the year 2100 the earth s temperature should go up anywhere from two to eleven degrees Fahrenheit. A rise in the global temperature could put food harvests and coastal land in danger and lead to new problems like rising sea levels, weather patterns could be changed, some species could go extinct. Some think that if we do not become more involved in reducing our carbon footprint, we may face catastrophic damage to our environment, while others question if humans are the cause of it at all. They argue that increases of temperature are just a normal characteristic of a changing Earth. No one can say exactly what it looks like when a planet takes ill, but it probably looks a lot like Earth. (Kluger 441.). This is a quote from Jeffrey Kluger. In the article Global Warming Heats Up, Kluger thinks that global warming is an immediate threat,Show MoreRelatedIllegal Drugs : Source And Solution And It s The Problem Essay1451 Words   |  6 PagesNotes: Type into this doc or print to write notes Topic (give source information, name of class, title of lecture, date, depending on the task) Illegal Drugs: Source: Since when where drugs used. How many people internationally consume drugs. 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I will be covering both the scientific reasoning on what might be causing climate change and how virtueRead MoreGlobal Warming And Its Effects1444 Words   |  6 PagesGases such as natural and manmade are trapped in the atmosphere causes the Earth’s surface become warmer. The world is affected by the dangers of global warming, and the major contributor to global warming among the greenhouse gases is CO2 emission. (Chiroma) (CO2 Concentration (ppm)) Most previous studies defined global warming hiatus by making a comparison of the surface temperature change rates between recent dec ades and the last quarter of the twentieth century, just as they defined the acceleratedRead MoreWhat Are The Risks Of Climate Change And Global Warming?1513 Words   |  7 Pages What Are The Risks Of Climate Change And Global Warming? One can not disagree with the fact that the Earth s climate is changing and it has genuinely become a global problem for mankind. 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According to What is Global Warming? in LiveScience, global warming is a gradual increase in the temperature of Earths surface and atmosphere, that has become a world-wide environmental issue.1(Lallanilla,2013) Similarly, this topic is one of great controversy because of widely differing opinions on currentRead MoreMulticulturalism, Racial, Religious, And Value s845 Words   |  4 Pagesreligious, and values. This topic is now frequently discussed between our public schools and media that among directly affect our community. In Hasia Diner essay, â€Å"Some Problems with ‘Multiculturalism;’ or ‘The Best Laid Plans†¦Ã¢â‚¬  she argues that multiculturalism is a very unequal topic in society, which many people really do not know what it is. Diner wrote the essay in response to those who have misconceptions toward multiculturalism besides to social and economic climate, a situation that created

Kaizen Event Implementation Manual Dearborn-Myassignmenthelp.Com

Question: Discuss About The Kaizen Event Implementation Manual Dearborn? Answer: Introduction Latino Engineering, a 30 year old engineering company has achieved tremendous success over its lifetime, under the leadership and management of the founder, Dominic Latino, a mechanical engineer with a passion for quality engineering products. Through Dominic and his teams leadership, the company has developed a reputation for quality supplying various engineering products and components to diverse industries including utilities, oil and gas, infrastructure, and construction. Because of its great reputation, profitability, and client base, a consortium of investors bought the company, and retained most of the companys workforce, albeit with some managers quitting to seek greener pastures. Fearing loss of complete control, the founder, Dominic, also decided to sell the company and retire. However, a year after, several cracks are appearing; clients are complaining of poor customer service, defective engineering equipment, poor design and development follow-up with the clients, issue r esolution turnaround taking too long, and cases of the wrong equipment being sent to customers. This report provides ways by which the new owners can identify the source of the problems and proposes a plan for continuous improvement methodologies to return the company to its former glory and attain new standards of quality and reliability. The plan will be illustrated using pictorial methods and a plan for the implementation of the continuous improvement plan. Continuous Improvement Plan The quality improvement process at Latino Engineering must start with how the root causes for the problems are identified, having been acknowledged that problems exist. The proposed methodology involves the implementation of the 7 Quality Control (7 QC) Tools for Continuous Improvement of Manufacturing Processes known popularly as the 7 QC tools (Oakland 2014). The 7 QC Tools refer to statistical tools introduced and developed in Japan, which according to Magar and Shinde (2014) can be used to tackle 95% of all problems related to manufacturing. The 7 QC Tools include; The Pareto Diagram The Cause and Effect Diagram A Histogram Control Charts Scatter Diagrams Use of Graphs Check Sheets These are discussed in the following sections on how Latino Engineering will apply them to solve existing problems and further improve their products and services. The diagram (shown in Appendix II: 7 QC Diagram) shows how the methodology discussed below should proceed. Before implementing the 7 QC Tools, it is important that the root causes are identified and a higher level overview provided. This is achieved using the POTI (Processes, Organization, Technology, and Information). This is an Agile process that enables incremental assessment and improvement of the problems identified; this method is used by implementing the 7 QC Tools (Cano, Moguerza Redchuk 2012). The POTI diagram is shown in Appendix I: POTI Diagram. Using the POTI diagram, Latino Engineering organizational culture must be evaluated as it seems the root cause of most problems, given the company retained most of the staff under the previous management of Dominic. In evaluating the organizational culture; the structur e of the organization will be reviewed, along with roles and skills required for present and future business functions, staffing levels, and from this analysis, changes to the companys organizational structure will be proposed and implemented. This is because after some former managers departed, the new culture seems not to focus on quality and customer satisfaction as happened under the leadership of Dominic and his managers ('Project Management Tips', 2017). Next, the processes will be evaluated to include the business functions and processes at the company, performance levels, operational costs, the vision and required future state as processes have a bearing on many factors, including communication and quality assurance. Next, the technology requirements for Latino Engineering will be evaluated to see gaps and introduce technology that will enhance quality design such as the use of Building Information Modeling (BIM) and Auto CAD (Sanchez, Hampson Vaux 2016) along with systems such as CRM and ERP programs to enhance communication and ensure quality customer service (Crandall Crandall 2015). Finally, the information component will be evaluated to determine the necessary information required and the relevant data; the communication between company and clients will be evaluated, as is communication with designers, engineers, and customer service agents. This will identify the root cause of the problems and is an essential process before implementing a continuous improvement plan (CIP) using the 7 QC Tool to improve on product quality and customer service The Pareto Diagram This tool is particularly important for the Latino Engineering problems because it arranges items in the order of their contributing magnitude so that the few items that exert the maximum influence are identified (Cano, Moguerza Redchuk 2012). Based on the identified problems the biggest problem must be the issue of poor design and development follow up with clients, which contributes to most of the other problems that are assumed to be 35% of the problems and must be happening pervasively at the organization. The second problem is that of poor communication as the first issue shows follow up during design and development is poor; this contributes to 30% of the problem. The third major issue is as a result of the first two problems and are defective engineering products, that should contributed (assumed) 25 of the problems being experienced. The next problem is non-responsive customer service and team that we assume contributes 15% of problems. Next cause is too long turnaround in d ealing with issues that we assume contributed 10%, and the final issue is cases where wrong equipment is packed and delivered to the clients and we assume this contributes to 5% of problem in terms of impact. These are then visually represented in a Pareto chart by tabulating the absolute numbers; for example, the number of times every week of poor design and follow in design and development with clients. The number of times this is done is established and recorded (Suganthi Samuel 2006). For all the items, this data is collected and tabulated with the Y axis of the chart having two sides; the left will show the numbers while the right side will show the percent contributions (See Appendix III: Pareto). Graphs and points are developed and the points joined; at this point the chart is ready for interpretation. At some point, the chart slope will change suddenly and its the point that separates the vital few from useful many (Srivastava 2006). Focus will be placed on the vital few fo r the best impacts. Cause and Effect Diagram Once the Pareto diagram is developed and interpreted, the cause and effect diagram is developed; this is a tool used to show the systematic relationships between symptoms and/or results and its possible causes. The tool enables systematic ideas about ides to be developed on the problem causes. Poor communication can be due to weak management controls and lack of necessary tools to aid communication and design. This will require on agreeing on what effect is and defining it so that causes for it can be established (Chandramouli 2013). The effect is placed at the right end of the entire diagram and then the spine drawn (See Appendix III how this looks). Arrows are used to connect the possible causes to the backbone. After brainstorming to establish the causes of poor design (such as unsuitable design tools and poor use of design tools, lack of proper testing of tools or use of simulation software such as Siemens PLM to simulate performance after design and make changes based on simulat ion results), according to Middleton Sutton (2005). The relative importance of identified causes will then be discussed and brainstorming sessions held for more causes and the list of important causes shortlisted. The cause and effect for the identified complaints include; Cause Effect Poor design parameters Poor design and development follow up with clients Lack of sufficient testing of equipment prototypes Lack or insufficient simulation runs of design Poor culture of communication with customer during design and development Poor understanding of client needs Poor controls by managers on communication, design, and simulation/ testing standards Lack of the necessary tools to aid quality design Poor design systems Defective engineering equipment Lack of sufficient testing of equipment prototypes Lack of strict quality control by management Poor raw materials purchased Lack of proper planning of manufacturing and production activities leading to rushed production Poor understanding of product and design requirements Poor organizational culture Too long turnaround time for issue resolution Lack of proper understanding of customer concerns Poor customer service Poor tools for managing communication with clients, such a s not logging customer complaints Lack of coordination between departments Non responsive customer service team Poor organizational culture Few contact points with customers Lack of tools such a CRM software for customer service Poor inventory control and management systems wrong engineering equipment was packaged and delivered to clients Poor internal communication Lack of enterprise systems to manage aspects of logistics and communication Histogram This is a frequency distribution diagram that depicts the distribution patterns of what has been an observed, grouped in class interval that are convenient and arranged in the order of their magnitude. The histograms will be used in studying distribution patterns of the observations and drawing conclusions concerning the process using the established pattern. For this activity, about 50 observations about an item will be collected and values arranged in ascending manner. The range of values will then be divided into convenient groups, each representative of an equal class interval. The group numbers will be approximately the square root of the number of observations; in this case we will have seven groupings. For each group, the frequency is noted and a Cartesian plane chart drawn with the frequency shown on the Y axis and the appropriate scales on the X axis (See Appendix IV). For every group, bars will be drawn and the distribution patterns for problems and issues studied and evalu ated and conclusions drawn ('What is Six Sigma' 2017). Control Charts All production processes have inherent variability due either to assignable causes (that can be prevented) and random causes (that are not preventable). The chart will enable assignable causes to be made out and production troubles diagnosed and corrected for engineering equipment Latino produces with substantial improvements possible. Using this chart, we will know when a process must be left alone and when action must be taken. This will be done by identifying attributes and quantifying them as variables and the mean and range also identified. X is the sub group mean while R is the range showing the difference between the maximum and minimum within the sub group. Control charts that deplete the _X and R variations; R charts will be used when sub groups are between 2 and 5 and s charts used when they are above 5. Control charts for attributes will then be developed (Charantimath 2011) Scatter Diagram This helps show the relationships between variables; for instance how is poor design tools related to poor quality products? There are variable in which a relationship can be non-existent. Relationships can be weak or strong, positive or negative and can be a simple relationship or a complex one. This will entail drawing a scatter diagram with one variable on the X axis and another on the Y axis and using a best line of fit, the relationship can be determined, along with the mathematics representation in the form y = mx + c (The slope of the diagram) which can be used to predict how one variable changes in response to the other variable (Charantimath 2011) (See Appendix V) The data found during analysis will then be represented as pictorial data in the form of graphs to enable a quick understanding of what they mean, rather than having to read through the description and analysis of the data. Depending on the data types collected, various types of graphs can be used, for instance line graphs for data changes, bar graphs for data size comparisons, Gantt charts for scheduling and planning, and radar charts for showing data changes (Shiba, Graham, Walden Petrolini 2007). Check Sheets The final steps in employing the 7 QC Tools will be to develop check sheets which requires that the collected data and information is comprehensive and relevant. The check sheets are used for data collection and will be specific for the data to be collected. The check sheets can be incorporated into a CRM or ERP software application so that the communication with clients data is recorded for future review; same as design, simulation, and testing engineering components. This data will be stored in the software application and used by management for decision making and observing trends; the data can be extracted and used for data sheets. The collected data using check sheets must be classified meaningfully, through a process known as stratification to help with understanding of dispersion and relevance of the data. These can then be panned and used for obtaining meaningful outputs (Shiba, Graham, Walden Petrolini 2007) The application of the 7 QC and the POTI diagram development will be the first step in attaining better product quality and providing better customer service and support for the Latino Engineering Company. Once the relevant problems are identified, effort must be made to continuously make improvements to all processes. The concept of continuous improvement posits that steps are repeated to identify causes of problems and classify them, and then implement solutions that improve the product by eliminating/ minimizing the causes. Further, continuous improvement requires that overall processes are further refined, even after causes of problems have been eliminated to continuously make customers happy. It is a cycle that is continuous and should be part of the organizational culture at an organization. This will require identifying opportunities in the entire work flow where improvements can be made; for example, using modern BIM and Auto CAD software during engineering components design and then employing PLM software for simulation; the simulation will give the theoretical performance of the products and then these can be refined for further improvements. After making design improvements, simulations are run again until the desired performance metrics for the design are attained. A final design is then made and a prototype produced, which is then tested under different conditions and refinements made to design, before the final version is produced. Continuous improvements must occur at all different levels of the organization, starting from procurement of raw materials, contacts with the customer, design, improvements, delivery, and handing customer concerns. After identifying improvement opportunities, a plan will be developed, using various tools, on how the way present processes can be improved. For instance, an ERP can be implemented to help manage orders and raw materials supply and an integrated CRM be used for managing customer concerns and complaints. After developing the plan, it is then executed; for instance, improving on reporting structures for the design process, using modern design and simulation software, employing information systems or improving them , changing the organizational culture to be more responsive to customer needs, even training employees on various aspects, including customer service and product design. After execution, a review is done through data collection to evaluate the impact of the improvement measures and decide on which ones have little or no impact and what has greater impact. In employing continuous improvement (CI), the requirements for success are identified; such as a maximum acceptable numbe r for defects per product, maximum turn around tie in dealing with client concerns, number of tests before a component is manufactured, response times to customer concerns, number of simulations before final design is approved; among others (Nakamura 2000). This process also requires effective project management approaches and skills to achieve Continuous improvement approaches include the use of methodologies such as Lean Production where the Kaizen technique is used. Kaizen is a Japanese principle developed too enable continuous improvement and is a strategy requiring employees at all the organization levels to proactively work together to attain improvements that are regular and incremental during the manufacturing process (Laraia, Hall Moody 1999). Kaizen works by combining all talents within an organization to create a powerful improvement engine. Kaizen has a dual nature consisting of action plans and a philosophy. As action plan, Kaizen entails organizing events aimed at improving specific areas in an organization and involve employee teas at all levels in the organization, especially employees in the plant floor (Ortiz 2014). At Latino Engineering, it will require all employees improving processes such as communication, machining, testing, and shipping products to customers. The philosophical aspect of Kaizen requi res developing a culture in which all employees are involved actively in making suggestions for improvements and having these reviewed and implemented. This then becomes a natural way of thinking for the employees of the company, including managers. The Kaizen method will require the following steps to be followed; Setting goals with a given background; such as reducing defects in products to less than 4% for every 1000 units of the product Reviewing the present state such as of defective products and developing an improvement plan Implementing the improvements, such as following the QC tolls method Reviewing the measures taken and dealing with what does not work, such as eliminating some tools or methods Reporting results and determining follow up items. The kaizen approach is to be implemented using a scientific approach involving Planning, Doing, Checking, and Acting. These will also entail Total Quality Management (TQM) principles to ensure quality define all production work (Mika 2006) Conclusions Latino Engineering has been a successful company held in high regard by customers for quality engineering products and quality delivery. Because of its impressive revenue and customer base, investors wanted a piece of the company. The founder and owner, Dominic, a passionate engineer decided to sell the company altogether rather than a portion as this would mean he lost control especially in decision making. After a year, Latino Engineering is faced with serious challenges, including defective equipment, poor design and development follow up with customers, very long turnaround in handling customer issues, a customer service team that is non-responsive, and cases where the wrong equipment is packed and sent to customers. To resolve these issues, Latino Engineering will need to use the 7 QC Tool to identify and correct these problems, in the context of Kaizen and TQM platforms for continuous improvement. The identification of problems will be done using the POTI model/ tool. These ste ps will ensure significant changes after the three month period to ensure improvements. References Cano, E. L., Moguerza, J. M., Redchuk, A. (2012). Six sigma with R statistical engineering for process improvement. 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